Workshop Facilitation Services
Facilitation services and tools:
- Add structure and process to interactions
- Enable employees to function as integrated and effective groups
The result to your company will be high quality decisions.
The sessions and tools encourage the building of a team through the development of a common sense of purpose, open communication, trust and mutual respect.
The purpose is to accelerate the capture and/or analysis of information, ensure team effectiveness, pool skills and resources, stimulate thinking, build commitment and support for project deliverables and create an environment where differing points of view can be exchanged.
Facilitated workshop at Eskom
Sessions manage:
- groups experiencing conflict
- different points of view and clarification
- creation of a shared vision
- the generation of possible solutions,
- obtaining agreement in order to implement and assess a solution.
Workshops can cover any business topic including:
- Strategic planning
- Vision and Mission development
- Role clarification
- Business Planning
- Conflict resolution
- Customer focus groups
- Problem solving
- Team development
Benefits include:
- eliminating politics and power struggles in the decision making process
- enhanced communication between participants
- balanced participation
- enhanced creativity and problem solving
- proper pacing of activities
- smoother process of conflict resolution
- greater commitment to team decisions
- managed expectations
What can you expect?
A briefing session with the client will clarify and determine the issue, objectives and deliverables required. This results in the development of the workshop agenda and questions.
Ignite offers impartial, professional skilled facilitators who use a variety of techniques and tools including a visual mapping process to facilitate numerous types of workshops.
All participants contribute in idea generation, analysis and the prioritising of the ideas (if required). The process enables participants to test the viability of the solutions (anonymously if required), highlighting pitfalls or obstacles that may be encountered.
- In the workshop the facilitator will pose 'open' ended questions, stimulating divergent and lateral thinking. The responses gathered & clustered using the facilitator tools. A process of 'unpacking' and analysis is often required to ensure common understanding and clarity of the ideas (problems or solutions) - this may involve a rating or matrix. With a common understanding, the participants may now prioritise, rank or sequence the ideas or solutions using a number of processes including an anonymous voting process.
Action plans are then developed on the prioritised solutions, using the headings..."What steps?" "By whom?" "By when?" "What measures?" - A report of the workshop discussions, findings and action plan is generated. This is delivered within 2 working days of the workshop.
The length of the workshop depends on the outcomes or deliverables required by the workshop champion or sponsor - typically a workshop ranges from one day to three days.
Call us to book a facilitator to discuss your workshop needs.